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Footymadstreans offers a wide range of services aimed at the uk market place for online betting guides covering a wide range of options Some of the areas we work in are free soccer tips,horse racing tips,online betting guides,live sports streams ,casinos and slot free bonus We also run our English Premier league competition every year were members post their free soccer tips and predictions every week Horse racing tips are posted on a daily basis in our daily horse racing thread Another feature is our live sports and live casinos watch live sports worldwide and play live casino in the comfort of your home or via your mobile.
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Author Topic: TROUBLESHOOTING FOR IPTV SERVICES  (Read 381 times)
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« on: March 12, 2019, 07:36:48 AM »

TROUBLESHOOTING FOR IPTV SERVICES



NO Service  or Buffering

#1 Unplug your modem for a few minutes , I mean completely unplug the modem , don't just switch it off at the plug, remove the Plug from the socket. This will clear your modem's cache

#2  Do a Speed Test and make sure your Speeds are OK.

#3  Make sure your box is connected with an Ethernet lead and Re-boot your Box if any problems still persist.

#4  Clear the cache in the IPTV APK you are using >  left click and hold down on the APK's icon and 4 options will come up > click 'App Info' > click 'Clear Cache' ....... or 'Clear Cache' and 'Clear Data' but this will mean you will need to login again with your 'Username and Password'.
I would recommend that you log out of your service every Day/Few Days and clear the cashe on your box by either using the Quick Clean APP ( the brush icon on our Himedia Boxes ) or go into Settings > Storage > Clear Cashe data and as mentioned re-boot your modem regularly as well .

#5  Go to the Live TV Section and click on the 3 Dots in the top right > Click on 'Refresh Channels. / Movies and Series > and click 'Yes'....This should be done on a Daily basis and just before any PPV or Live Events so the Channels can update .

#6 When you go to full screen your will see an HW icon on the TV Bar. When its 'White' it's set for Software decoder, if you click the icon and change the icon to 'Red' it will change the player settings to Hardware Decoder. This can sometimes stop the buffering by changing the decoder settings from one to the other or visa-versa !!

#7 Depending on what Service you have there are normally 3 or more links for each Channel ( or a back-up Channel ) so If one is not working or buffering then try anther link  

#8 Check your TV schedules to see where the program you want to watch is being shown . For many of the Sporting Events they are shown on multiple Channel options .

#9  We recommend that you log-out of your service before you switch off you device. Simple Click on the 3 Dots in the top right of the LIVE TV section and chose 'Logout" or Logout from your Profile icon on the main IPTV APK page . Make sure you have clicked 'Remember me' Box  , when you reopen your service it will Automatically refresh all the Channels

#10   If you are still having problems then Please ask for help in our THE DIGIBOX HELP AND ADVICE THREAD  in the Members Section and name the Box/Device and Service you are using  
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« Last Edit: May 10, 2019, 10:25:46 AM by sugardaddyken » Logged
sugardaddyken
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« Reply #1 on: July 09, 2019, 09:25:47 AM »

A Brief Synopsis of the above

If anyone having problems with channels buffering or epg please do these steps before reporting. Thank you,

Here are some simple steps to perform if your having trouble:

Round 1 (clearing cache)

1) Go into Android Settings on your device and find APPS

2) Select the APP you are having trouble with (ie. Smarters App/PerfectPlayer/etc)

3) Select Force Stop

4) Select Storage

5) Select Clear Cache

6) Reboot your device

7) Retest

Still Experiencing an Issue?

Round 2 (Network)

1) Unplug all devices that connect to your network

2) Unplug your Router (if applicable)

3) Unplug your Modem

4) Wait 5 minutes to allow the network to flush

5) After 5 minutes has passed plug everything back in the reverse order

6) Retest
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sugardaddyken
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« Reply #2 on: July 12, 2019, 11:52:48 AM »

About 50% of our Customers having a Trial say they get an Invalid User Name or Password error.

In every case this is because they have type in the wrong Password even though they insist they have typed it in correctly   Roll Eyes

Please remember capital 'O's are round/circular  !!!!

Zero's are not round but elongated slightly .... 0   !!!!

Lower case  O's are small and round 'o'   !!!!

Lower case L's are just a straight line ... l  !!!!

Capital I's have a horizontal line at the top and bottom.... I  !!!!

Lower case I's are a small straight line with a dot above it   i   !!!!

and the number 1  looks like a number 1    !!!!

I hope this helps some of our customers or maybe a trip to the local opticians is the order of the day
  icon_salut
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